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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

Updating the outdated device drivers in your computer can also help in fixing the problem. To do so, refer to these steps: First, boot your computer into Safe Mode. After that, tap the Win + R keys to launch Run. Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager. After that, a list of device drivers will be. If an exclamation point appears next to the name of the device that is not functioning, Device Manager cannot find the device driver. Go to step 3, 'Use Windows Update to find a device driver.' If no exclamation point appears next to the name of the device that is not functioning correctly, go to step 2, 'Uninstall and reinstall the device. Sometimes, the Xbox 360 Controller driver or the receiver can cause problems. To get rid of the problem, you need to manually download the Xbox 360 Controller and Xbox 360 Controller Receiver drivers. Follow the steps below. Step 1: Uninstall the Receiver driver as well as Xbox 360 wireless controller driver from Windows 10 PC.

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

Sometimes old driver didn’t work properly even you update them on your Windows 10 PC so it might be possible Xbox 360 Controller Windows 10 many not recognized due to the outdated driver and if that is the problem make sure that your Windows 10 updates with latest patches.

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

Microsoft controller driver windows 10
  1. Install the device-specific driver (see Method 2).
  2. Open Device Manager.
  3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
  4. Restart the computer.

When it restarts, Windows will try to reinstall the device by using the device-specific driver.

-->Driver

This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

Microsoft Xbox 360 Controller Drivers

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

Microsoft Xbox One Controller Driver

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

  1. Install the device-specific driver (see Method 2).
  2. Open Device Manager.
  3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
  4. Restart the computer.

Microsoft Controller Driver Windows 10

When it restarts, Windows will try to reinstall the device by using the device-specific driver.

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